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Best Western Mornington Hotel Hyde Park, London
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Key details
About the Hotel
12 Lancaster Gate,
London,
United Kingdom,
W2 3LG,
Greater London
Best Western Mornington Hotel Hyde Park boasts a Victorian character combined with modern comforts. Its recent refurbishment enhances its traditional features while providing a stylish boutique ambiance. The hotel is ideally situated near Lancaster Gate tube station and directly opposite Hyde Park.
Location
Located in Westminster Borough, the hotel provides easy access to many of London's attractions and is perfect for those interested in shopping, parks, and theatre. The West End is just a short distance away, and Paddington mainline station, along with the Heathrow Express, is within a five-minute walk. The proximity to Lancaster Gate tube station facilitates easy exploration of the city.
Rooms
The hotel offers air-conditioned split-level rooms featuring a large bedroom on the upper level and a sitting room on the lower level. Each room is equipped with a flat-screen TV, tea and coffee-making facilities, and an en suite bathroom with free toiletries. Guests have complimentary Wi-Fi access throughout their stay, ensuring modern connectivity in a historical setting.
Eat & Drink
Breakfast at the hotel includes a superb range of choices, from a full English breakfast to various continental options served in the dedicated breakfast room. Additionally, the small Library Bar offers a cozy atmosphere for guests to enjoy drinks and light snacks after a day of exploration. The hotel is surrounded by numerous restaurants, providing ample options for lunch and dinner.
Leisure & Business
A small fitness center is available to help guests maintain their workout routines during their stay. For business events, the hotel can accommodate smaller meetings and offers office facilities with internet access. The relaxing lounge and elegant Library Bar provide ideal spaces for informal meetings or relaxation.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Modern Amenities!
I absolutely loved my newly remodeled room, complete with modern amenities and convenient USB ports. It made charging my devices effortless!view full review
Breakfast Bliss!
The breakfast was simply superb! The fresh orange juice was delightful, and I had to treat myself to a full English breakfast that was simply irresistible.view full review
Refreshing Walks!
Access to the beautiful canal walkways nearby provided a refreshing opportunity for morning strolls, making it a great way to start my day.view full review
Charming Design!
The room decor was tastefully done, creating a cozy and inviting atmosphere that made my stay even more enjoyable.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Picnic area/ Tables
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
12 Lancaster Gate,
London,
United Kingdom,
W2 3LG,
Greater London
Map view
street view
12 Lancaster Gate,
London,
United Kingdom,
W2 3LG,
Greater London
City landmarks
Park
Hyde Park
1.4
km
Garden
Buckingham Palace
2.8
km
Museum
Victoria and Albert Museum
2.2
km
Museum
Science Museum
1.9
km
Museum
Natural History Museum
2.1
km
Marylebone Rd
Madame Tussauds London
2.0
km
Palace
Kensington Palace
910 m
Park
Kensington Gardens
780 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.2
km
87-135 Brompton Rd
Harrods
2.2
km
Oxford Street
Oxford Street
2.3
km
Museum
National Gallery
3.5
km
Museum
The British Museum
3.7
km
Great Central House
Marylebone
2.1
km
Event hall
Royal Albert Hall
1.5
km
Gallery
Wallace Collection
2.0
km
Praed St
Paddington
650 m
Monument
The Albert Memorial
1.3
km
Park Lane
Marble Arch
1.4
km
Museum
Apsley House
2.1
km
Museum
Design Museum
2.0
km
Westbourne Grove
Westbourne Grove
1.7
km
Park
Holland Park
2.0
km
Kensington Gardens
Elfin Oak
760 m
Art object
Sherlock Holmes Museum
3.2
km
Fountain
Princess Diana Memorial Fountain
1.1
km
Gallery
Lisson Gallery
1.8
km
Nearby
Monument
Peter Pan Statue
350 m
LondonEngland
Bayswater
320 m
Restaurants
The Mitre in Lancaster Gate
90 m
24 Craven Terrace
The Swan
150 m
66 Bayswater Rd
Taormina
120 m
19 Craven Terrace
Les Filles Lancaster Gate
100 m
27 Craven Terrace
Corus Hyde Park
120 m
1 Lancaster Gate
Island Grill & Bar
230 m
Lancaster Terrace
La Fiamma
170 m
10 Craven Terrace
Europafood.xb
250 m
35 Craven Road
Tajrish Restaurant
260 m
33 Craven Road Bayswater
Laurents
260 m
39 Craven Rd
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
free city phone
challenging bed access
noisy near lift
7.6/10
Very good
Rooms
7.1
Location
8.8
Service
8.1
Dining
7.9
Guest reviews
7.6/10
based on 12 reviews
7.2
7.2/10based on 3289 reviews
John
United States,
May
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were comfortable and had all the necessary amenities, making it more spacious than other London hotels I've stayed in. However, some basic customer service training could enhance the overall service experience. The central location was convenient for accessing public transportation but suffered from street noise. The dining options were satisfactory, offering a good selection of meals. The hotel facilities were well-kept and added to the overall positive experience.
Rooms
8.0
My room was warm, cozy, and well-equipped with a towel warmer in the bathroom. It was more spacious than other London hotels I've stayed in.
Service
7.0
The housekeeping staff was very helpful once they came in the following morning. Some basic customer service training could improve the overall service quality.
Location
7.0
The central location was great for accessing public transportation, but the street noise could be bothersome. The proximity to shopping areas was a bonus.
Dining
8.0
The dining experience was enjoyable with a good selection of dishes that suited my preferences.
Facilities
8.0
The hotel facilities were kept clean and added to my positive experience.
Janet
United Kingdom,
March
2024
7.6/10
The hotel's location is excellent, just a 2-minute walk from Hyde Park and the tube station, making it very well connected. The rooms, while a bit dated and cramped, provide a decent stay, with improvements needed. The service was superb, with attentive and friendly staff. The dining experience, although typical self-service, was good value for money. The facilities are adequate, but some areas could be better maintained.
Rooms
7.0
The rooms are just a bit dated and need upgrading, slightly small around the bed, making it awkward for night visits to the toilet.
Service
9.0
The service was superb, with courteous staff making a proactive courtesy call to ensure satisfaction.
Location
8.0
The location is excellent, very well connected to major attractions, but the antiquated tube station with stairs after the elevator can be inconvenient.
Dining
7.0
The dining experience was good value for money, although waiting times for replenishing items were a bit inconvenient.
Facilities
7.0
The facilities are decent, but some areas need better maintenance for an improved guest experience.
William
United Kingdom,
March
2024
8.2/10
For my mom's 60th birthday celebration, the hotel wasn't luxurious but had everything I needed: a bed, ensuite, wardrobe, TV, hot drinks, and most importantly, it was clean. Not suitable for older guests needing easy bed access from both sides due to lack of bedside tables.
Rooms
8.0
The room provided what I needed for a comfortable stay. Clean and equipped with essential amenities.
Service
7.0
The front desk staff were pleasant and tried their best, although the room itself was not up to par. Service offerings were varied but felt like the staff were overworked.
Location
9.0
The location suited us perfectly, being walking distance to Paddington, tube stations, and restaurants. It's great for exploring tourist activities, being near Hyde Park and transport hubs.
Dining
9.0
The dining experience was enjoyable with delicious offerings. Great value for money and friendly staff enhanced the overall stay.
Facilities
8.0
The facilities were adequate for our needs during the stay, with attention to cleanliness and functionality.
Michael
United Kingdom,
January
2024
7.6/10
The hotel is superbly located near the metro station and Hyde Park, making it convenient for exploring the city. The rooms offer a flat-screen TV and a handy free phone for city navigation, ideal for international guests. However, accessing the bed from both sides may be challenging for older guests, and some noise from the nearby lift can be bothersome.
Rooms
8.0
The rooms are equipped with a flat-screen TV and a free phone for city exploration, which is fantastic for overseas visitors, but the layout may not be ideal for older guests needing access from both sides.
Service
7.0
The service was friendly and polite, though there were some lapses in communication about breakfast arrangements. Overall pleasant and helpful staff.
Location
9.0
The location is excellent, just a stone's throw from the bus stop and within walking distance to major attractions like Oxford Street and Marble Arch. Perfect for exploring central London.
Dining
7.0
The dining experience offered good value for money, especially for guests embarking on a day of sightseeing, with a decent selection. However, there could have been more drink options and better coffee.
Facilities
7.0
The hotel facilities were satisfactory, offering essential amenities for a comfortable stay.
great location
challenging bed access
Harry
United Kingdom,
December
2023
7.6/10
The hotel is a decent choice with some pros and cons. The rooms are small but good for the price in London; however, they might feel too cramped for an executive room, designed more for one person than two. The location is convenient, near the Tube station and away from the city's hustle, while the dining experience is satisfactory with a good selection but could be a bit busy. The service is friendly and helpful, though there were minor instances of delayed attention.
Rooms
7.0
The rooms were small but suitable for the price in London. They might feel cramped for an executive room, more suited for one person than two.
Service
8.0
The service was friendly and helpful, though there were occasional delays in attention.
Location
9.0
The location is convenient, near the Tube station and away from the city's hustle.
Dining
7.0
The dining experience was decent with a good selection, but it could get busy at times.
Facilities
7.0
The facilities offered were satisfactory, meeting basic needs.
Nicholas
United Kingdom,
November
2023
8.2/10
The hotel had good facilities and was clean and comfortable, despite some noise from passers-by near the lift. The location was excellent, being central and close to public transportation. The staff were brilliant, especially Silvio, and always lovely. The dining experience was good with plenty of choices.
Rooms
7.0
The rooms were clean and comfortable, but slightly cramped with noise from passers-by near the lift.
Service
9.0
The staff were brilliant, especially Silvio, and always lovely.
Location
9.0
The location was excellent and very central, close to public transportation and dining spots.
Dining
8.0
The dining experience was good with plenty of choices.
Facilities
8.0
The hotel had good facilities.
Kim
United States,
October
2023
8.8/10
The hotel is conveniently located near Hyde Park and Lancaster Gate station, making it easy to explore the city. The rooms, while initially small, were comfortable after a room change. The service was friendly and helpful, adding to a pleasant stay. The dining options were good, offering a variety of choices. Overall, a great stay with a few minor inconveniences.
Rooms
8.0
The room was initially small, but the receptionist kindly changed it to a more spacious one. It was comfortable after the switch.
Service
9.0
The staff was very friendly and efficient, making my stay enjoyable.
Location
10.0
The location was perfect, just minutes away from Hyde Park and the underground station, providing easy access to key attractions.
Dining
8.0
The dining options were very good, with a nice variety of choices to satisfy different preferences.
Facilities
9.0
The hotel provided all the necessary facilities for a comfortable stay.
Guy
United Kingdom,
August
2023
7.6/10
My stay at the hotel was delightful. While the rooms lacked natural light being on the basement floor, they were small yet clean and had everything one needs. The quiet ambiance made for a peaceful stay. The service was attentive and friendly, although there was a small hiccup with the empty table for a bit too long. The location couldn't have been more ideal, right across from Hyde Park and close to the tube station. The dining experience was pleasant, though with some minor improvements needed. Overall, a great value for what you get.
Rooms
7.0
The rooms, without natural light on the basement floor, were small yet clean and functionally equipped.
Service
8.0
The service was friendly and attentive overall, although we did have our table unattended for a bit too long.
Location
9.0
The location was superb, right across from Hyde Park and near the tube station, making it very convenient.
Dining
7.0
The dining experience was good, with room for minor improvements in selections.
Facilities
7.0
The facilities were adequate, though some areas need better upkeep in the communal spaces.
H.
United Kingdom,
August
2023
7.8/10
The hotel was in a convenient location near Hyde Park and Lancaster Gate tube station. The rooms were small but sufficient for a short stay, though there were noise issues with banging doors late at night. The service was friendly and welcoming. The dining options were delicious and plentiful, offering a great selection. Overall, a good value for a short stay with minor room noise concerns.
Rooms
7.0
The rooms were small but good enough for a one-night stay.
Service
8.0
The service was friendly and welcoming.
Location
9.0
The location was ideal for accessing London attractions and near Hyde Park.
Dining
8.0
The dining options were delicious and plentiful.
Facilities
7.0
The hotel provided necessary facilities for a comfortable stay.
Joseph
United Kingdom,
July
2023
8.2/10
The hotel was blissfully cool with efficient service and a great location, although marred by noisy surroundings. The dining experience was better than expected at a prime location.
Rooms
7.0
The rooms were not equivalent standard but blissfully cool with air conditioning. It was not ready at arrival.
Service
9.0
The service was excellent, especially at the front desk, with Natalie being particularly helpful.
Location
8.0
The location was excellent for walking to various attractions, although mixed with run-down buildings nearby.
Dining
9.0
The dining was great and better than expected given the location. Staff were very helpful.
Facilities
8.0
The facilities were good, including room service and laundry.
Lee
United Kingdom,
June
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The location was excellent, with easy access to various attractions and good dining options nearby. However, the room layout was a bit awkward, noisy, and cramped, making nighttime trips to the bathroom a challenge.
Rooms
5.0
The room setup was inconvenient with noise and a cramped layout.
Service
7.0
The service, particularly from Silvio, was outstanding, but there were some issues with misinformation and oversights.
Location
8.0
The location was ideal for walking to popular spots and had good dining options close by.
Dining
9.0
The dining experience offered good value for money with a nice selection of food and beverages.
Facilities
6.0
The facilities were sufficient, but some areas seemed overworked and in need of attention.
David
United States,
May
2023
8.6/10
I was delighted with the hotel's excellent location, just a few steps from the bus stop and within a 15-minute walk to vibrant spots like Oxford Street and Marble Arch. The staff were attentive and knowledgeable, enhancing the overall experience. However, some noise from passers-by near the lift could be heard at times, slightly affecting the peaceful ambiance.
Rooms
7.0
My room was of sufficient size, very clean, and ultimately comfortable despite being a bit small. It served its purpose well.
Service
9.0
The service was top-notch, with staff that were always lovely and attentive to my needs. Their enthusiasm and helpfulness truly stood out during my stay.
Location
10.0
The location was absolutely excellent, being next to Kensington Gardens and Hyde Park, while just a short walk away from major attractions like Oxford Street. It couldn't have been more convenient.
Dining
8.0
I had a great dining experience with plenty of choices that satisfied my palate. Special thanks to Silvio for making my stay truly enjoyable.
Facilities
9.0
The hotel's facilities were perfect, meeting all my needs during my stay. Everything I required was readily available and well-maintained.
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