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Best Western Mornington Hotel Hyde Park London, London
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Key details
About the Hotel
12 Lancaster Gate,
London,
United Kingdom,
W2 3LG,
Greater London
Best Western Mornington Hotel Hyde Park features a blend of Victorian architecture complemented by modern amenities. Located in Westminster Borough, the hotel offers easy access to iconic sites like Hyde Park and the West End. The hotel has undergone recent renovations that enhance its traditional charm while bringing its accommodations into the 21st century. Guests can expect friendly service and a comfortable atmosphere during their stay.
Location
Best Western Mornington Hotel is situated close to Lancaster Gate tube station, providing convenient access to London’s extensive public transportation system. The hotel is located near Hyde Park, along with numerous shopping and dining options in the vibrant Paddington area. Major transport hubs like Paddington station and Heathrow Express are within a five-minute walk.
Rooms
Air-conditioned split-level rooms are available, with a large bedroom on the upper level and a sitting room below, featuring a convertible sofa bed. Each room comes equipped with a flat-screen TV, tea and coffee making facilities, and an en suite bathroom with complimentary toiletries. The hotel’s decor includes contemporary furnishings and elegant wood floors. Free Wi-Fi is provided throughout the property.
Eat & Drink
Breakfast options include a full English and a continental buffet served from 7:00 AM to 10:00 AM on weekdays and from 7:30 AM to 11:00 AM on weekends. Nearby, numerous restaurants offer a variety of choices for lunch and dinner. The hotel's Library Bar serves cocktails and light snacks in a cozy atmosphere with comfortable seating and a gas fireplace.
Leisure & Business
A small fitness center is available to guests, open 24 hours a day. The hotel specializes in hosting smaller meetings, accommodating up to 14 delegates with dedicated conference facilities. Additional amenities include a relaxing lounge and an elegant Library Bar for guests to unwind after a day of activities.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Setup
The single room I stayed in was spotlessly clean, providing all the essentials needed for a comfortable night.view full review
Impressive Cleanliness
The bathroom was meticulously maintained with excellent water pressure in the shower, making for a refreshing experience.view full review
Cozy Sleeping Space
The bed in my room was incredibly comfortable, ensuring a restful night's sleep after a long day of exploring.view full review
Convenient Amenities
The tea and coffee-making facilities in my room were a delightful touch, allowing me to enjoy a warm beverage whenever I pleased.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Picnic area/ Tables
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
12 Lancaster Gate,
London,
United Kingdom,
W2 3LG,
Greater London
Map view
street view
12 Lancaster Gate,
London,
United Kingdom,
W2 3LG,
Greater London
City landmarks
Parks
Hyde Park
4700 ft
Garden
Buckingham Palace
1.7
mi
Museums
Victoria and Albert Museum
1.4
mi
Museums
Science Museum
1.2
mi
Museums
Natural History Museum
1.3
mi
Marylebone Rd
Madame Tussauds London
1.2
mi
Palace
Kensington Palace
3000 ft
Parks
Kensington Gardens
2600 ft
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.6
mi
87-135 Brompton Rd
Harrods
1.3
mi
Oxford Street
Oxford Street
1.5
mi
Museums
National Gallery
2.2
mi
Museums
The British Museum
2.3
mi
Great Central House
Marylebone Tube
1.3
mi
Events
Royal Albert Hall
5000 ft
Gallery
Wallace Collection
1.2
mi
Praed St
Paddington Tube
2200 ft
Monuments and Landmarks
The Albert Memorial
4300 ft
Park Lane
Marble Arch Tube
4700 ft
Museums
Apsley House
1.3
mi
Museums
Design Museum
1.3
mi
Westbourne Grove
Westbourne Grove
1.1
mi
Parks
Holland Park
1.3
mi
Kensington Gardens
Elfin Oak
2500 ft
Art object
Sherlock Holmes Museum
2.0
mi
Fountains
Princess Diana Memorial Fountain
3800 ft
Gallery
Lisson Gallery
1.1
mi
Nearby
Monuments and Landmarks
Peter Pan Statue
1200 ft
LondonEngland
Bayswater Tube
1100 ft
Restaurants
The Mitre in Lancaster Gate
300 ft
24 Craven Terrace
The Swan
500 ft
66 Bayswater Rd
Taormina
400 ft
19 Craven Terrace
Les Filles Lancaster Gate
400 ft
27 Craven Terrace
Corus Hyde Park
400 ft
1 Lancaster Gate
Island Grill & Bar
800 ft
Lancaster Terrace
La Fiamma
600 ft
10 Craven Terrace
Europafood.xb
900 ft
35 Craven Road
Tajrish Restaurant
900 ft
33 Craven Road Bayswater
Laurents
900 ft
39 Craven Rd
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
free city phone
challenging bed access
noisy near lift
7.6/10
Very good
Rooms
7.1
Location
8.8
Service
8.1
Dining
7.9
Guest reviews
7.6/10
based on 12 review
7.2
7.2/10based on 3278 review
John
United States of America,
May
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were comfortable and had all the necessary amenities, making it more spacious than other London hotels I've stayed in. However, some basic customer service training could enhance the overall service experience. The central location was convenient for accessing public transportation but suffered from street noise. The dining options were satisfactory, offering a good selection of meals. The hotel facilities were well-kept and added to the overall positive experience.
Rooms
8.0
My room was warm, cozy, and well-equipped with a towel warmer in the bathroom. It was more spacious than other London hotels I've stayed in.
Service
7.0
The housekeeping staff was very helpful once they came in the following morning. Some basic customer service training could improve the overall service quality.
Location
7.0
The central location was great for accessing public transportation, but the street noise could be bothersome. The proximity to shopping areas was a bonus.
Dining
8.0
The dining experience was enjoyable with a good selection of dishes that suited my preferences.
Facilities
8.0
The hotel facilities were kept clean and added to my positive experience.
Janet
United Kingdom,
March
2024
7.6/10
The hotel's location is excellent, just a 2-minute walk from Hyde Park and the tube station, making it very well connected. The rooms, while a bit dated and cramped, provide a decent stay, with improvements needed. The service was superb, with attentive and friendly staff. The dining experience, although typical self-service, was good value for money. The facilities are adequate, but some areas could be better maintained.
Rooms
7.0
The rooms are just a bit dated and need upgrading, slightly small around the bed, making it awkward for night visits to the toilet.
Service
9.0
The service was superb, with courteous staff making a proactive courtesy call to ensure satisfaction.
Location
8.0
The location is excellent, very well connected to major attractions, but the antiquated tube station with stairs after the elevator can be inconvenient.
Dining
7.0
The dining experience was good value for money, although waiting times for replenishing items were a bit inconvenient.
Facilities
7.0
The facilities are decent, but some areas need better maintenance for an improved guest experience.
William
United Kingdom,
March
2024
8.2/10
For my mom's 60th birthday celebration, the hotel wasn't luxurious but had everything I needed: a bed, ensuite, wardrobe, TV, hot drinks, and most importantly, it was clean. Not suitable for older guests needing easy bed access from both sides due to lack of bedside tables.
Rooms
8.0
The room provided what I needed for a comfortable stay. Clean and equipped with essential amenities.
Service
7.0
The front desk staff were pleasant and tried their best, although the room itself was not up to par. Service offerings were varied but felt like the staff were overworked.
Location
9.0
The location suited us perfectly, being walking distance to Paddington, tube stations, and restaurants. It's great for exploring tourist activities, being near Hyde Park and transport hubs.
Dining
9.0
The dining experience was enjoyable with delicious offerings. Great value for money and friendly staff enhanced the overall stay.
Facilities
8.0
The facilities were adequate for our needs during the stay, with attention to cleanliness and functionality.
Michael
United Kingdom,
January
2024
7.6/10
The hotel is superbly located near the metro station and Hyde Park, making it convenient for exploring the city. The rooms offer a flat-screen TV and a handy free phone for city navigation, ideal for international guests. However, accessing the bed from both sides may be challenging for older guests, and some noise from the nearby lift can be bothersome.
Rooms
8.0
The rooms are equipped with a flat-screen TV and a free phone for city exploration, which is fantastic for overseas visitors, but the layout may not be ideal for older guests needing access from both sides.
Service
7.0
The service was friendly and polite, though there were some lapses in communication about breakfast arrangements. Overall pleasant and helpful staff.
Location
9.0
The location is excellent, just a stone's throw from the bus stop and within walking distance to major attractions like Oxford Street and Marble Arch. Perfect for exploring central London.
Dining
7.0
The dining experience offered good value for money, especially for guests embarking on a day of sightseeing, with a decent selection. However, there could have been more drink options and better coffee.
Facilities
7.0
The hotel facilities were satisfactory, offering essential amenities for a comfortable stay.
great location
challenging bed access
Harry
United Kingdom,
December
2023
7.6/10
The hotel is a decent choice with some pros and cons. The rooms are small but good for the price in London; however, they might feel too cramped for an executive room, designed more for one person than two. The location is convenient, near the Tube station and away from the city's hustle, while the dining experience is satisfactory with a good selection but could be a bit busy. The service is friendly and helpful, though there were minor instances of delayed attention.
Rooms
7.0
The rooms were small but suitable for the price in London. They might feel cramped for an executive room, more suited for one person than two.
Service
8.0
The service was friendly and helpful, though there were occasional delays in attention.
Location
9.0
The location is convenient, near the Tube station and away from the city's hustle.
Dining
7.0
The dining experience was decent with a good selection, but it could get busy at times.
Facilities
7.0
The facilities offered were satisfactory, meeting basic needs.
Nicholas
United Kingdom,
November
2023
8.2/10
The hotel had good facilities and was clean and comfortable, despite some noise from passers-by near the lift. The location was excellent, being central and close to public transportation. The staff were brilliant, especially Silvio, and always lovely. The dining experience was good with plenty of choices.
Rooms
7.0
The rooms were clean and comfortable, but slightly cramped with noise from passers-by near the lift.
Service
9.0
The staff were brilliant, especially Silvio, and always lovely.
Location
9.0
The location was excellent and very central, close to public transportation and dining spots.
Dining
8.0
The dining experience was good with plenty of choices.
Facilities
8.0
The hotel had good facilities.
Kim
United States of America,
October
2023
8.8/10
The hotel is conveniently located near Hyde Park and Lancaster Gate station, making it easy to explore the city. The rooms, while initially small, were comfortable after a room change. The service was friendly and helpful, adding to a pleasant stay. The dining options were good, offering a variety of choices. Overall, a great stay with a few minor inconveniences.
Rooms
8.0
The room was initially small, but the receptionist kindly changed it to a more spacious one. It was comfortable after the switch.
Service
9.0
The staff was very friendly and efficient, making my stay enjoyable.
Location
10.0
The location was perfect, just minutes away from Hyde Park and the underground station, providing easy access to key attractions.
Dining
8.0
The dining options were very good, with a nice variety of choices to satisfy different preferences.
Facilities
9.0
The hotel provided all the necessary facilities for a comfortable stay.
Guy
United Kingdom,
August
2023
7.6/10
My stay at the hotel was delightful. While the rooms lacked natural light being on the basement floor, they were small yet clean and had everything one needs. The quiet ambiance made for a peaceful stay. The service was attentive and friendly, although there was a small hiccup with the empty table for a bit too long. The location couldn't have been more ideal, right across from Hyde Park and close to the tube station. The dining experience was pleasant, though with some minor improvements needed. Overall, a great value for what you get.
Rooms
7.0
The rooms, without natural light on the basement floor, were small yet clean and functionally equipped.
Service
8.0
The service was friendly and attentive overall, although we did have our table unattended for a bit too long.
Location
9.0
The location was superb, right across from Hyde Park and near the tube station, making it very convenient.
Dining
7.0
The dining experience was good, with room for minor improvements in selections.
Facilities
7.0
The facilities were adequate, though some areas need better upkeep in the communal spaces.
H.
United Kingdom,
August
2023
7.8/10
The hotel was in a convenient location near Hyde Park and Lancaster Gate tube station. The rooms were small but sufficient for a short stay, though there were noise issues with banging doors late at night. The service was friendly and welcoming. The dining options were delicious and plentiful, offering a great selection. Overall, a good value for a short stay with minor room noise concerns.
Rooms
7.0
The rooms were small but good enough for a one-night stay.
Service
8.0
The service was friendly and welcoming.
Location
9.0
The location was ideal for accessing London attractions and near Hyde Park.
Dining
8.0
The dining options were delicious and plentiful.
Facilities
7.0
The hotel provided necessary facilities for a comfortable stay.
Joseph
United Kingdom,
July
2023
8.2/10
The hotel was blissfully cool with efficient service and a great location, although marred by noisy surroundings. The dining experience was better than expected at a prime location.
Rooms
7.0
The rooms were not equivalent standard but blissfully cool with air conditioning. It was not ready at arrival.
Service
9.0
The service was excellent, especially at the front desk, with Natalie being particularly helpful.
Location
8.0
The location was excellent for walking to various attractions, although mixed with run-down buildings nearby.
Dining
9.0
The dining was great and better than expected given the location. Staff were very helpful.
Facilities
8.0
The facilities were good, including room service and laundry.
Lee
United Kingdom,
June
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The location was excellent, with easy access to various attractions and good dining options nearby. However, the room layout was a bit awkward, noisy, and cramped, making nighttime trips to the bathroom a challenge.
Rooms
5.0
The room setup was inconvenient with noise and a cramped layout.
Service
7.0
The service, particularly from Silvio, was outstanding, but there were some issues with misinformation and oversights.
Location
8.0
The location was ideal for walking to popular spots and had good dining options close by.
Dining
9.0
The dining experience offered good value for money with a nice selection of food and beverages.
Facilities
6.0
The facilities were sufficient, but some areas seemed overworked and in need of attention.
David
United States of America,
May
2023
8.6/10
I was delighted with the hotel's excellent location, just a few steps from the bus stop and within a 15-minute walk to vibrant spots like Oxford Street and Marble Arch. The staff were attentive and knowledgeable, enhancing the overall experience. However, some noise from passers-by near the lift could be heard at times, slightly affecting the peaceful ambiance.
Rooms
7.0
My room was of sufficient size, very clean, and ultimately comfortable despite being a bit small. It served its purpose well.
Service
9.0
The service was top-notch, with staff that were always lovely and attentive to my needs. Their enthusiasm and helpfulness truly stood out during my stay.
Location
10.0
The location was absolutely excellent, being next to Kensington Gardens and Hyde Park, while just a short walk away from major attractions like Oxford Street. It couldn't have been more convenient.
Dining
8.0
I had a great dining experience with plenty of choices that satisfied my palate. Special thanks to Silvio for making my stay truly enjoyable.
Facilities
9.0
The hotel's facilities were perfect, meeting all my needs during my stay. Everything I required was readily available and well-maintained.
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